FAQs

Yes, tickets can be purchased both online and at the door! Kiosks onsite will accept credit card and Apple Pay purchases.

You can purchase tickets online here.

No, tickets are not refundable. However, they are transferable.

The Auto Show opens Friday, January 20 and runs through Sunday, January 29, 2023. For show hours and dates, click here.

Yes! The Auto Show opens Friday January 20 and runs through Sunday, January 29, 2023.

Walter E. Washington Convention Center, 801 Mount Vernon Place, N.W. Washington, DC 20001

You may purchase full price adult and children tickets using a credit or debit card at our self-serve kiosks located in the Convention Center.

Yes! You must present your E-Ticket for verification to enter the Auto Show, unless presenting the barcode on an iPhone/Droid/Blackberry/PDA/using the mobile ticket option.

Yes! Tickets are transferable but can only be used for one entry into the Auto Show.

No. Tickets purchased online, at ticket booths, or any other vendor can be used any day of the show, but one time only.

Yes. There is a “Will Call” located at the Mt. Vernon entrance and information booths throughout the Convention Center.

Weekends tend to bring larger crowds, but the show floors provide ample space to accommodate all visitors.

Yes, you are welcome to leave the show and return the same day with your same day ticket.

Photographic and video cameras are allowed at The Washington, D.C. Auto Show. Be mindful of cumbersome or large equipment so as not to disrupt the enjoyment of the show for others.

Yes. You may bring a backpack, bag or purse into the Auto Show. All bags, backpacks, purses, etc. will be searched prior to entry.

No. Only service animals that are individually trained to do work or perform tasks for people with disabilities are permitted. New restrictions set by the Walter E. Washington Convention Center as of 2023 have also restricted emotional support animals from entering the building.

Yes, strollers are allowed in the show.

Yes, the Convention Center has Mamava pods.  They are located in the following location:

1. L Street North Lobby
2. Near Meeting Room 103

Also, the show has a dedicated nursing room (meeting room #210) which is provided by WANADA and will be open throughout the show.

If you or anyone in your party needs assistance getting around the show, book a wheelchair or electric scooter with Scootaround, a personal transportation assistance company.

The Convention Center provides a seamless experience throughout your visit. From accessible entrances and restrooms to Braille signage throughout the venue, their team of committed professionals are dedicated to delivering a customized service that ensures your experience is one worth raving about. For more information please visit the convention center site.

While vehicles cannot be purchased at The Washington, D.C. Auto Show, most vehicles on display are available for purchase through your local Dealer. To find a Dealer in your area click here.

Yes. There are food vendors at the Auto Show in addition to restaurants and cafes immediately surrounding the Convention Center.

No. You can not bring your own food and beverages.

During show dates, Lost & Found is located in Room 209A and can be reached at 202-249-4060.

The Walter E. Washington Convention Center offers a coat and bag check. The rate is $5 per article checked.

No, currently there are no restrictions based on COVID to enter the building.

Currently masks are NOT required to enter the Convention Center or attend the 2023 Auto Show.

You can contact us via email at info@washingtonautoshow.com or by calling us at 202-249-4060 (during show).